Ken Burgdorf
Focus Areas
Ken Burgdorf is a Training and Development expert with in-depth capabilities in all facets of the employee development process, including management and leadership development, curriculum design and implementation, mentoring programs and career path/succession planning.He has been involved with and overseen a total transformation of the training function, starting with the typical standup powerpoint presentation to the sophisticated 2-way television broadcast training, blending technologies that fit organizational needs. Ken has led training initiatives to meet the demands of rapid change, ensuring human capital development plans are aligned with business and succession planning needs.
With more than 20 years leading Training and Development departments within Chicago-area businesses operating on a global basis, he has amassed a deep understanding of how to design curriculum, deliver and evaluate training programs for performance management, leadership development, management training, sales, technical, and customer service programs.
His knowledge of the learning process enables him to work effectively in a wide range of industries with subject matter experts to create turnkey and customized training services including:
- Learning Needs Gap Analysis
- Curriculum Design
- Customized Training Design and Development
- Facilitator Guides / Participant Materials / Job Aids
- Training Facilitation / Train the Trainer
- eLearning Solutions
- Learning Management Systems (LMS)
- Knowledge Management (KM)
- Technical Writing
- End-user Documentation
- Course Evaluation
Experience
Ken has been a member of senior management teams, responsible for training and educational operations with AT&T, Lucent Technologies, Budget Rent a Car, APAC and Culligan International.Earlier in his career, Ken gained a unique perspective on the alignment of business goals with learning strategies as District Manager for AT&T Sales and Service regions.
In addition, Ken is well-known by fellow professionals as a leader in corporate education. He is active in the American Society for Training and Development (ASTD), the International Society for Performance Improvement (ISPI), the Society for Human Resource Management (SHRM), Chicago Learning Leaders, Chief Learning Officer, Corporate Learning and Development, and the Knowledge Advisors.
He has been an encore presenter at ISPI and ASTD conventions, Chief Learning Officer symposiums and at Chicago Learning Leaders seminars.